• user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:fac4318e73f7dd2a821fc013c67212e2' in /home/unonbi/public_html/uon/includes/cache.inc on line 27.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<p>The main aim of any modern business is to develop a competitive edge over its competitors. This is done with the intention that such an edge would enable it not only to outperform its competitors but as well sustain its profit making ability. Competitive advantage occurs when an organization acquires or develops an attribute or combination of attributes that allows it to outperform its competitors (Kay, 1994). Banking industry is one of the forms of business enterprises in which cut throat competition thrives (Kinusi, 2010). Competition in the Kenyan banking industry has risen to the point where even international banks like Barclays among others have been forced to change their strategies in order to maintain and enlarge their market shares (Abishuan, 2010). Barclays in the recent past has always made the highest profits. This however is slowly being overtaken by banks such as Kenya Commercial Bank. Other, like Equity, though very late entrants in the banking industry are now among the ones with the highest number of customers (CBK, 2012). This means that it has to come up with strategies to ensure it stays on top of the rest in the Kenyan banking and financial industry. Due to a persistent research gap of an empirical study on effects of competitive strategy on the performance of Barclays Bank of Kenya with specific focus on its Mombasa and Nairobi County branches, this research intended to make its contribution by taking a look at the extent to which Barclays Bank of Kenya&rsquo;s performance is a measure of its competitive. Data obtained from a sample of 38 Barclays bank of Kenya staff in various senior management positions both in its Mombasa branches and the head office in Nairobi was analyzed using descriptive statistics. It showed that the banks mission and strategic plan as implemented in the bank&rsquo;s performance as a competitive strategy was the most effective strategy employed by the bank. On the other hand, the bank&rsquo;s management activities in reaching to all types of customers in all income groups as a strategy had the least effect on the bank&rsquo;s performance as a competitive strategy. Further, it was noted that a majority of the respondents consider the strategies as having a positive impact on its performance</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:fac4318e73f7dd2a821fc013c67212e2' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<div>\n<ul>\n<li><a href=\"/about/history\">Brief History</a></li>\n<li><a href=\"/about/message-from-the-dean\">Message from the Dean</a></li>\n<li><a href=\"/about/vision-and-mission\">Vision, Mission &amp; Core Values</a></li>\n<li><a href=\"/node/862\">Service Charter</a></li>\n<li><a href=\"/node/861\">Strategic Plan</a></li>\n<li>\n<p><a href=\"/node/2199\">Organizational Chart</a></p>\n</li>\n<li><a href=\"/uon_newsletters\">Newsletters</a></li>\n<li><a href=\"/uon_reports_index\">Annual Report</a></li>\n<li><a href=\"/contacts\">Contacts</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2172\">Alumni</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/6558\">Lead Personalities</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2215\">Linkages</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2824\">Committees</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/6255\">Seminars and Presentations</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/5237\">Workshops</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/5238\">Public Lectures</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/5239\">Conferences</a></li>\n</ul>\n</div>\n<p>&nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:faddcb926ce445593454e44e74a460bf' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<div>\n<ul>\n<li><a href=\"/uon_research_projects\">Completed projects</a></li>\n<li><a href=\"/uon_publications\">Publications</a></li>\n<li><a href=\"/uon_journals\">Journals</a></li>\n<li><a href=\"/uon_conferences\">Conferences</a></li>\n<li><a href=\"/uon_consultancies\">Mainstream Consultancy</a></li>\n<li><a href=\"/uon_teaching_facilities\">Teaching &amp; Research Facilities</a></li>\n<li><a href=\"/uon_products\">Services, Products &amp; Farms</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2834\">Research Projects</a></li>\n</ul>\n</div>\n<p>&nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:24ddf86aaf6626eebc48ec232843dda8' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li class=\"leaf\">\n <a href=\"http://businessadmin.uonbi.ac.ke\" target=\"_blank\">Business Administration</a></li>\n<li class=\"leaf\">\n <a href=\"http://financeaccounting.uonbi.ac.ke\" target=\"_blank\">Finance &amp; Accounting</a></li>\n<li class=\"leaf\">\n <a href=\"http://managementscience.uonbi.ac.ke\" target=\"_blank\">Management Science</a></li>\n</ul>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:41856b69fda952aaa2fd3f24eacb2045' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<p><a href=\"/sites/default/files/chss/business/business/EXECUTIVE%20EDUCATION%20AND%20CONSULTANCY%20SERVICES%20AT%20THE%20SCHOOL%20OF%20BUSINESS.pdf\">Executive Education &amp; Consultancy Services</a></p>\n<p><a href=\"http://business.uonbi.ac.ke/node/2217\">Undergraduate</a></p>\n<p><a href=\"http://business.uonbi.ac.ke/node/2675\">Graduate</a></p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:76b86f121eed48d25b058a33a6024852' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:9533832a6176ee1a7deead723ae54720' in /home/unonbi/public_html/uon/includes/cache.inc on line 27.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li>\n <a href=\"http://managementscience.uonbi.ac.ke/node/787/\">Procurement and Supply Chain Management</a></li>\n<li>\n <a href=\"http://managementscience.uonbi.ac.ke/node/788\">Management Information Systems</a></li>\n<li>\n <a href=\"http://managementscience.uonbi.ac.ke/node/789\">Operations and Technology Management</a></li>\n<li>\n <a href=\"http://managementscience.uonbi.ac.ke/node/790\">Decision Science</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1183\">Human Resource</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1184\">Strategic Management</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1185\">International Business</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1186\">Marketing</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1187\">Insurance</a></li>\n<li>\n <a href=\"http://businessadmin.uonbi.ac.ke/node/1189\">Entrepreneurship</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/899\">Investments</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/900\">Corporate Finance</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/901\">Financial Markets And Institutions</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/902\">Financial Accounting</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/903\">Taxation</a></li>\n<li>\n <a href=\"http://financeaccounting.uonbi.ac.ke/node/904\">Auditing</a></li>\n</ul>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:9533832a6176ee1a7deead723ae54720' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<div class=\"content\">\n<ul>\n<li class=\"rteleft\">\n <a href=\"/uon_calendar_activities/all\">Academic/Student</a></li>\n<li class=\"rteleft\">\n <a href=\"/uon_calendar_activities/staff\">Staff</a></li>\n<li class=\"rteleft\">\n <a href=\"/uon_calendar_activities/students\">Students</a></li>\n<li class=\"rteleft\">\n <a href=\"/uon_calendar_activities/others\">Other stakeholders</a></li>\n</ul>\n</div>\n<p>\n &nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:38248af1b1b50199562646698befde8f' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<div>\n<ul>\n<li><a href=\"/uon_student_activities\">Activities</a></li>\n<li><a href=\"/uon_student_projects\">Students Projects</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2214\">International Students</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/6559\">Timetables</a></li>\n</ul>\n</div>\n<p>&nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:dd608cc485f24d147c0a5a952987fcd0' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:2ddf60b4a589074171d202e1fc2f77ef' in /home/unonbi/public_html/uon/includes/cache.inc on line 27.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li><a href=\"http://business.uonbi.ac.ke/node/2733\">Students&nbsp;of Lower Kabete Organization(SOBO)</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2734\">Kenya Model United Nation</a></li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2747\">ST. Monica Catholic Community (LKC)</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2756\">Muslim Student Association ( MSAUN)</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2769\">Greenhorn Mentorship Program</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2779\">School of Business Entrepreneurship Club (SOBEC)</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2780\">SDA Group Lower Kabete Campus</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2791\">Peace Units Programme (PUP)</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2800\">SONU -Lower &nbsp;Kabete Campus</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2950\">Lower Kabete Campus Christian Union</a></p>\n</li>\n</ul>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:2ddf60b4a589074171d202e1fc2f77ef' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:beb27de6f6ddad58c1afca212ddc932e' in /home/unonbi/public_html/uon/includes/cache.inc on line 27.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li><a href=\"http://business.uonbi.ac.ke/node/2957\">Guidelines for ISP (Ph.D)</a></li>\n<li><a href=\"http://business.uonbi.ac.ke/node/2477\">MBA Proposal Guidelines</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/academic_calender_2012_2013\">Admission booklet 2012/2013</a></li>\n<li><a href=\"http://smis.uonbi.ac.ke/\" target=\"_blank\">Student Portal</a></li>\n<li><a href=\"http://smis.uonbi.ac.ke/staff/index.php\" target=\"_blank\">Staff SMIS Login</a></li>\n<li><a href=\"http://mail.uonbi.ac.ke/src/login.php\" target=\"_blank\">Staff Email</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/node/213\">Find People</a></li>\n<li><a href=\"http://wiki.uonbi.ac.ke\">Chemi Chemi Wireless Network(WIFI)</a></li>\n<li><a href=\"http://mail2.uonbi.ac.ke/\" target=\"_blank\">Student Email</a></li>\n<li><a href=\"http://learning.uonbi.ac.ke/\" target=\"_blank\">E-Learning Portal</a></li>\n<li><a href=\"http://webportal.uonbi.ac.ke/login.php\" target=\"_blank\">Staff Portal</a></li>\n<li><a href=\"http://intranet.uonbi.ac.ke/\" target=\"_blank\">UoN Intranet</a></li>\n<li><a href=\"http://uonlibrary.uonbi.ac.ke\" target=\"_blank\">Library Services Portal </a></li>\n<li><a href=\"http://www.uonbi.ac.ke/ip\" target=\"_blank\">Intellectual Property</a></li>\n<li><a href=\"http://erepository.uonbi.ac.ke/\">UoN Digital Repository</a></li>\n</ul>\n<div>\n<div>\n<div>\n<div>\n<ul>\n<li><a href=\"http://www.uonbi.ac.ke/node/145\">Research Activities </a></li>\n<li><a href=\"http://www.uonbi.ac.ke/node/146\">Search for UON Publications</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/node/147\">Research Project Websites</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/node/148\">UON Academic Journals</a></li>\n<li><a href=\"http://conferences.uonbi.ac.ke/\">UON Conferences</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/press\" target=\"_blank\">University Press</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/node/149\">University Collaborations</a></li>\n<li><a href=\"http://www.uonbi.ac.ke/activities/KNHUoN/\">Kenyatta National Hospital and University Of Nairobi </a></li>\n<li><a href=\"http://www.uonbi.ac.ke/activities/KNHUoN/\">Nairobi Ethics and Research Review Committee</a></li>\n<li><a href=\"http://invescoassurance.co.ke/index.php?option=com_content&amp;view=article&amp;id=134&amp;Itemid=135\">Invesco Assurance</a></li>\n<li><a href=\"http://www.makaliaadventures.com/\">Makalia Adventures</a></li>\n<li><a href=\"http://bloggingisahobby.com\">Blogging Is a Hobby</a></li>\n</ul>\n</div>\n</div>\n</div>\n</div>\n<p>&nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:beb27de6f6ddad58c1afca212ddc932e' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2805\">Requirement</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2806\">Graduation Lists</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2836\">Alumni Website</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/10506\">2014 Graduation List</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/9053\">Updated Provisional 2014 Graduation List</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2887\">Updated Provisional 2013 Graduation List</a></p>\n<p>&nbsp;</p>\n</li>\n</ul>\n<p>&nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:6f7a5887d7e95b90b55749d939abaf6b' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: SELECT data, created, headers, expire, serialized FROM cache_filter WHERE cid = '2:9776188cadb7abfc6bdc0d19d7f63206' in /home/unonbi/public_html/uon/includes/cache.inc on line 27.
  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<p>&nbsp;</p>\n<p><img alt=\"\" src=\"/sites/default/files/chss/business/business/upload.jpg\" style=\"border-style:solid; border-width:1px; height:190px; margin:1px; width:168px\" /></p>\n<p><a href=\"http://profiles.uonbi.ac.ke/node/1070\">Prof. Josiah Aduda</a></p>\n<p><a href=\"/about/message-from-the-dean\">Message from the Dean</a></p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:9776188cadb7abfc6bdc0d19d7f63206' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<ul>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2188\">Prize winners</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2833\">PhD/MD Holders</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/2839\">Distinguished Guests</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/10642\">External Examiners</a></p>\n</li>\n<li>\n<p><a href=\"http://business.uonbi.ac.ke/node/12962\">Appointments</a></p>\n</li>\n</ul>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:34309d3ee456e48bbeefdb6b66e3f6e5' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<div class=\"content\">\n<ul>\n<li>\n <a href=\"/uon_events\">Events</a></li>\n<li>\n <a href=\"/uon_news\">News</a></li>\n<li>\n <a href=\"/uon_outreach_activities\">Outreach activities</a></li>\n<li>\n <a href=\"/uon_speeches\">Speeches</a></li>\n</ul>\n</div>\n<p>\n &nbsp;</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '2:9af99aa5ddf5fddb48c58aaf82c147ee' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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  • user warning: Table './business/cache_filter' is marked as crashed and should be repaired query: UPDATE cache_filter SET data = '<p>P. O. Box P.O Box 30197<br />\n 00100 GPO<br />\n Lower Kabete Campus</p>\n<p> Lower Kabete Road<br />\n Tel:+254 020 2585841-6</p>\n<p> +254 20 2059163</p>\n<p> Mobile:0735704065</p>\n<p> Mobile:0729396808</p>\n<p> VOIP: +254 204918200<br />\n <a href=\"mailto:dean-business@uonbi.ac.ke\">dean-business@uonbi.ac.ke</a></p>\n<p> Twitter: @business_uon</p>\n<p> &nbsp;</p>\n<p> Corruption Hotline:</p>\n<p> 0724-200311</p>\n<p> 0701-529130</p>\n', created = 1438748242, expire = 1438834642, headers = '', serialized = 0 WHERE cid = '1:a839a67a6a3730cc258f397ef2e81952' in /home/unonbi/public_html/uon/includes/cache.inc on line 112.
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EMPLOYEE PERCEPTION OF THE RELATIONSHIP BETWEEN COMPETITIVE STRATEGIES AND PERFORMANCE IN BARCLAYS BANK OF KENYA LIMITED

The main aim of any modern business is to develop a competitive edge over its competitors. This is done with the intention that such an edge would enable it not only to outperform its competitors but as well sustain its profit making ability. Competitive advantage occurs when an organization acquires or develops an attribute or combination of attributes that allows it to outperform its competitors (Kay, 1994). Banking industry is one of the forms of business enterprises in which cut throat competition thrives (Kinusi, 2010). Competition in the Kenyan banking industry has risen to the point where even international banks like Barclays among others have been forced to change their strategies in order to maintain and enlarge their market shares (Abishuan, 2010). Barclays in the recent past has always made the highest profits. This however is slowly being overtaken by banks such as Kenya Commercial Bank. Other, like Equity, though very late entrants in the banking industry are now among the ones with the highest number of customers (CBK, 2012). This means that it has to come up with strategies to ensure it stays on top of the rest in the Kenyan banking and financial industry. Due to a persistent research gap of an empirical study on effects of competitive strategy on the performance of Barclays Bank of Kenya with specific focus on its Mombasa and Nairobi County branches, this research intended to make its contribution by taking a look at the extent to which Barclays Bank of Kenya’s performance is a measure of its competitive. Data obtained from a sample of 38 Barclays bank of Kenya staff in various senior management positions both in its Mombasa branches and the head office in Nairobi was analyzed using descriptive statistics. It showed that the banks mission and strategic plan as implemented in the bank’s performance as a competitive strategy was the most effective strategy employed by the bank. On the other hand, the bank’s management activities in reaching to all types of customers in all income groups as a strategy had the least effect on the bank’s performance as a competitive strategy. Further, it was noted that a majority of the respondents consider the strategies as having a positive impact on its performance

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